Getting support

Reach out to the LSCG Help Desk or to the department systems administrator directly to get help with department computer issues or to address any research IT concerns.

  • Help Desk provided by LSCG (Life Sciences Computing Group):
    Email: help@pstat.ucsb.edu (legacy aliases still include helpdesk@pstat.ucsb.edu and pstat-helpdesk@ucsb.edu)
  • PSTAT Systems Administrator Kinji Leslie:
    Email: kinji@ucsb.edu

 

Department printer info

The Rachev Room in South Hall (5523) has a Kyocera printer capable of printing, but also scanning, complex printing such as collating, double-sided, stapling, and other neat feartures. For more info go here: PSTAT department printer

 

JupyterHub requests

For course requests for Jupyter Notebooks and any other containers, please submit requests here before the start of an academic quarter: 

https://jhub-request.lsit.ucsb.edu/


Research IT resources

Department resources

  • PSTAT department Computing Wiki: https://computing.pstat.ucsb.edu - Here you will find relevant information on computing resources available at the department as well as how to set them up and use them. 
  • PSTAT Computing Committee: For any concerns or suggestions regarding technology, research IT, or instructional computing support, please reach out to the department's computing committee: pstat-dev@pstat.ucsb.edu


UCSB resources

Research Computing and Data (RDC): https://rcd.ucsb.edu - RDC offers a virtual gateway connecting affiliates to a wealth of computational and data-related resources to support academic research. This is becoming the UCSB research IT community's holistic starting point for connecting researchers with tools, expertise, and computing resources from across all of campus and the campus IT community. If you don’t know where to go, start here!


Research IT teams

Department compute resources are described in detail on the department wiki. Other resources on campus include :

  • GRIT (General Research IT): https://grit.ucsb.edu - GRIT provides information technology services and technical support for ERI, MSI and ISBER Organized Research Units (ORUs), the Geography department, and the CCBER and NRS Centers as well as other campus organizations.
    • Is your laptop/workstation backed up?! GRIT provides CrashPlan backups for UCSB researchers: https://bookstack.grit.ucsb.edu/books/crashplan/page/getting-started 
  • Library Carpentry team: https://carpentry.library.ucsb.edu - The Carpentries project is an international organization of volunteers teaching foundational coding and data science skills to researchers (Check out this map of workshops held worldwide). Carpentry Workshops at UCSB are supported and organized by our stellar volunteers and the DREAM Lab (formerly, Interdisciplinary Research Collaboratory) at UCSB Library.


Research IT compute resources

  • Letters & Sciences IT (LSIT) Cloud Computing: https://cloud.lsit.ucsb.edu - The LSIT Cloud at UC Santa Barbara is committed to empowering faculty, researchers, and students with cutting-edge cloud solutions that enhance instruction, drive groundbreaking research, and foster innovation through open-source technologies. 
  • Life Sciences Computing Group (LSCG): https://www.lscg.ucsb.edu - LSCG partners with PSTAT to provide staff, faculty, and department-level IT support enabling instruction, research, and administration. 
  • Center for Scientific Computing (CSC CNSI): https://csc.cnsi.ucsb.edu - The UCSB Center for Scientific Computing at CNSI (California NanoSystems Institute) was formed to promote the effective use of High Performance Computing (HPC) in the research environment. 
  • ETS Secure Compute Research Environment (ETS SCRE): https://it.ucsb.edu/research-computing/secure-compute-research-environment - The Secure Compute Research Environment (SCRE), is a private, secure, virtual environment for researchers to remotely analyze sensitive data, create research results, and output results and analyses. The SCRE was developed by ETS in cooperation with the Institute for Social, Behavioral and Economic Research (ISBER) with additional funding from the Office of Research.